Terms of Service
Effective Date: August 4, 2026
1. Definitions
Account means a registered user account created to access the Service. Content means any text, images, videos, graphics, links, files, captions, hashtags, comments, or other materials uploaded, created, scheduled, published, or stored through the Service. Connected Account means any third-party social media account connected to PostBuffer through an authorized integration. Organization means any business, company, institution, agency, nonprofit, or other entity using the Service. Services means all products, features, software, applications, APIs, websites, and tools provided by PostBuffer. Subscription means any paid or free plan offered by the Company. User, you, or your means any individual or organization using the Service.
2. Eligibility
You may use the Service only if you are at least 18 years old or the age of majority in your jurisdiction, you have the legal authority to enter into a binding agreement, you comply with all applicable laws and regulations, and your use of the Service does not violate the terms or policies of any connected social media platform. If you use the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
3. Description of the Service
PostBuffer is a cloud-based social media management platform that enables users to create, organize, schedule, publish, and analyze content across supported social media platforms. Depending on your subscription, the Service may include social media account management, content scheduling, publishing automation, content calendar, draft management, team collaboration, approval workflows, analytics and reporting, AI-assisted content creation, media storage, integrations with third-party platforms, API access, and enterprise features. The availability of specific features depends on your subscription plan and may change over time.
4. Account Registration
To use certain features of the Service, you must create an account. You agree to provide accurate, complete, and current information, keep your account information updated, maintain the confidentiality of your login credentials, notify us immediately if you suspect unauthorized access to your account, and accept responsibility for all activities performed under your account. You are responsible for ensuring that your email address remains valid and accessible. We reserve the right to suspend or terminate accounts containing false, misleading, or fraudulent information.
5. Connected Social Media Accounts
PostBuffer allows you to connect accounts from supported third-party platforms such as Facebook, Instagram, LinkedIn, X (Twitter), Threads, YouTube, Pinterest, TikTok, and other supported services. By connecting a social media account, you authorize PostBuffer to perform actions on your behalf that you explicitly permit, including retrieving account information, displaying connected profiles or pages, uploading media, scheduling posts, publishing content, managing drafts, accessing analytics where permitted, and refreshing authorization tokens as required by the platform. You acknowledge that PostBuffer does not own or control any third-party social media platform, each platform has its own terms, policies, rate limits, and API restrictions, changes made by a platform may affect the availability or functionality of our Service, and we are not responsible for outages, API failures, revoked permissions, account restrictions, or policy changes imposed by third-party platforms. You may disconnect a Connected Account at any time through your account settings or the applicable social media platform.
6. User Responsibilities
You are solely responsible for all Content submitted, scheduled, published, or otherwise made available through the Service. You agree that you will not use PostBuffer to violate any applicable law or regulation, infringe the intellectual property rights of others, publish defamatory, fraudulent, deceptive, or misleading content, upload malware, viruses, or malicious code, engage in phishing, spam, or unsolicited commercial communications, circumvent security measures or attempt unauthorized access to any system, impersonate another person or organization, interfere with the operation or security of the Service, collect or harvest personal information without authorization, or use the Service in a manner that violates the terms or policies of any connected social media platform. You remain solely responsible for ensuring that your Content complies with the rules and community guidelines of each platform where it is published.
7. Content Ownership
You retain ownership of all Content that you upload or create using PostBuffer. By using the Service, you grant Vyntrox Private Limited a limited, worldwide, non-exclusive, royalty-free license to host, process, reproduce, transmit, and display your Content solely for the purpose of operating, maintaining, securing, improving, and providing the Service. This license automatically ends when your Content is permanently deleted from our systems, except where retention is required by law, backup procedures, or dispute resolution. PostBuffer does not claim ownership of your trademarks, logos, brand assets, or copyrighted material.
8. Intellectual Property
The Service, including its software, user interface, branding, trademarks, logos, designs, documentation, graphics, source code, and all related intellectual property rights, are owned by or licensed to Vyntrox Private Limited. Except as expressly permitted in these Terms, you may not copy, reproduce, modify, or distribute the Service, reverse engineer or decompile the software, create derivative works based on the Service, remove copyright, trademark, or proprietary notices, or use our trademarks without prior written permission. Nothing in these Terms transfers ownership of the Company's intellectual property to you.
9. Acceptable Use
To ensure a secure and reliable platform, you agree to use PostBuffer responsibly. We may investigate and take appropriate action against activity that threatens the integrity, security, or availability of the Service, including temporary suspension or permanent termination of accounts that violate these Terms. Repeated or serious violations may also be reported to relevant authorities or third-party platforms where required by law or contractual obligations.
10. Subscription Plans, Billing, and Payments
PostBuffer offers both free and paid subscription plans. The features, usage limits, pricing, and availability of each plan are described on our pricing page and may be updated from time to time. By subscribing to a paid plan, you agree to pay all applicable fees, taxes, and charges associated with your selected subscription. Unless otherwise stated, subscription fees are billed in advance, fees are non-refundable except where required by applicable law or expressly stated in these Terms, taxes including GST or other applicable taxes may be added where required by law, and you are responsible for providing accurate billing information and keeping your payment method up to date. Failure to complete payment may result in suspension or termination of your subscription.
11. Automatic Renewal
Paid subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. By purchasing a subscription, you authorize PostBuffer or its payment provider to automatically charge your selected payment method for the applicable renewal fees. You may cancel automatic renewal at any time through your account settings. Cancellation prevents future renewals but does not provide a refund for the current billing period unless required by law.
12. Free Plan and Trial Services
PostBuffer may provide a free plan or free trial for selected features. Free plans and trial services may include feature limitations, may restrict the number of connected social accounts, may limit scheduled posts, storage, or analytics, and may be modified or discontinued at any time. We reserve the right to terminate or suspend access to free plans if they are used in a manner that violates these Terms or places an unreasonable burden on our infrastructure.
13. Refund Policy
Unless otherwise required by applicable law or agreed in writing, subscription payments are non-refundable, partial billing periods are not refunded, downgrading a subscription does not entitle you to a refund, and cancelling a subscription stops future renewals but does not affect the current billing period. If you believe a billing error has occurred, you must notify us within thirty (30) days of the charge. We will investigate and, where appropriate, issue a correction or refund.
14. Changes to Pricing
We may modify subscription prices or introduce new pricing plans from time to time. Any pricing changes will not affect your current billing cycle. Updated pricing will apply upon renewal or when you change your subscription plan. We will provide reasonable notice before any material pricing changes become effective.
15. AI Features
Certain features of PostBuffer may use artificial intelligence ("AI") to assist with content creation, caption generation, hashtag suggestions, translations, scheduling recommendations, analytics, or similar functionality. AI-generated content is provided solely for your convenience. You acknowledge and agree that AI-generated content may contain inaccuracies or errors, you are solely responsible for reviewing, editing, and approving all AI-generated content before publishing, PostBuffer does not guarantee the originality, accuracy, legality, or suitability of AI-generated content, and AI features should not be relied upon as legal, financial, medical, or professional advice. We may use trusted third-party AI providers to deliver these features in accordance with our Privacy Policy.
16. API Access
PostBuffer may provide application programming interfaces ("APIs") that allow developers and organizations to integrate with our platform. API access is subject to the following conditions: API credentials must remain confidential, API usage must comply with all documentation and rate limits, automated abuse, excessive requests, or unauthorized scraping is prohibited, and you may not attempt to bypass authentication, quotas, or security controls. We may modify, suspend, or discontinue APIs at any time. We reserve the right to revoke API access where we reasonably believe it is being used in violation of these Terms or in a manner that threatens the security or stability of the Service.
17. Third-Party Services
The Service integrates with various third-party services, including social media platforms, payment providers, cloud hosting providers, analytics providers, communication tools, and other external services. Your use of those services is governed by their respective terms and privacy policies. PostBuffer is not responsible for service interruptions caused by third-party providers, changes to third-party APIs, loss of functionality resulting from external platform updates, account suspensions imposed by third-party platforms, or third-party pricing or policy changes. You acknowledge that continued functionality of certain PostBuffer features depends on the availability of third-party services.
18. Privacy
Your use of the Service is also governed by our Privacy Policy. The Privacy Policy explains what information we collect, how we use your information, how we protect your data, your privacy rights, international data transfers, and data retention practices. By using PostBuffer, you acknowledge that you have reviewed and accepted our Privacy Policy.
19. Service Availability
We strive to maintain a reliable and secure platform. However, we do not guarantee that the Service will be uninterrupted, error-free, or available at all times. The Service may become temporarily unavailable due to scheduled maintenance, emergency maintenance, software updates, infrastructure failures, internet connectivity issues, third-party service outages, or force majeure events. We may modify, suspend, or discontinue features at any time where reasonably necessary to improve security, performance, or functionality.
20. Scheduled Publishing
PostBuffer makes reasonable efforts to publish scheduled content at the date and time selected by the user. However, successful publishing depends on several factors outside our control, including social media platform availability, API rate limits, revoked permissions, expired authentication tokens, platform policy changes, internet outages, and technical failures. Accordingly, PostBuffer does not guarantee that every scheduled post will be published successfully or at the exact scheduled time. Users are responsible for monitoring important campaigns and verifying successful publication where timing is critical.
21. Beta Features
From time to time, we may release features identified as beta, preview, experimental, or early access. These features may contain bugs or errors, may change substantially before general availability, may be modified or removed without notice, and are provided "as is." Feedback provided regarding beta features may be used by PostBuffer without restriction to improve the Service.
22. Security
We implement commercially reasonable administrative, technical, and organizational measures to protect the security of our systems and user data. However, no online service can guarantee absolute security. You are responsible for maintaining strong passwords, protecting your account credentials, using secure devices and networks, and promptly reporting suspected unauthorized access. You must not attempt to compromise or interfere with the security of the Service or any related systems.
23. Suspension and Termination
We reserve the right to suspend, restrict, or terminate your access to the Service, with or without prior notice, if we reasonably believe that you have violated these Terms or any applicable law, your use poses a security risk, your activities interfere with the operation or availability of the Service, fraudulent, abusive, or unauthorized activity is detected, required payments remain overdue, or we receive a valid legal request requiring suspension of your account. Where reasonably practicable, we will attempt to notify you before suspension or termination; however, immediate action may be taken where necessary to protect our users, infrastructure, or legal obligations. Upon termination, your right to access the Service immediately ends, connected social media accounts may be disconnected, scheduled content may no longer be published, and certain data may be retained as required by law or our data retention policies. Termination does not affect any rights or obligations that arose before the termination date.
24. User Data After Termination
Following account termination or deletion, your account will become inaccessible. We may retain limited records necessary for legal, tax, accounting, fraud prevention, or security purposes. Backup copies may continue to exist for a limited period before being securely deleted according to our backup schedules. You are responsible for exporting any content you wish to retain before closing your account. PostBuffer is not responsible for any loss of content resulting from account deletion initiated by you or required under these Terms.
25. Warranty Disclaimer
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Vyntrox Private Limited disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, accuracy, reliability, and availability. We do not warrant that the Service will be uninterrupted or always available, that scheduled posts will always publish successfully, that third-party platforms will maintain compatibility, that the Service will be free from bugs or errors, or that any defects will be corrected within a specific timeframe. Your use of the Service is entirely at your own risk.
26. Limitation of Liability
To the fullest extent permitted by applicable law, Vyntrox Private Limited, its directors, officers, employees, affiliates, licensors, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunities, loss of goodwill, loss of data, business interruption, reputational harm, or costs of substitute services. This limitation applies regardless of the legal theory on which the claim is based, even if we have been advised of the possibility of such damages. In no event shall our total aggregate liability arising out of or relating to the Service exceed the total subscription fees paid by you to PostBuffer during the twelve (12) months immediately preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
27. Indemnification
You agree to defend, indemnify, and hold harmless Vyntrox Private Limited, its affiliates, directors, officers, employees, contractors, licensors, and partners from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising from or relating to your use of the Service, your Content, your violation of these Terms, your infringement of any intellectual property or other rights, your violation of any applicable law, or any dispute between you and a third party relating to your use of the Service. This obligation survives termination of your account.
28. Force Majeure
PostBuffer shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, floods, fires, earthquakes, war, terrorism, civil unrest, government actions, labor disputes, internet outages, cloud infrastructure failures, third-party platform outages, power failures, or epidemics or pandemics. During such events, our obligations shall be suspended for the duration of the event.
29. Electronic Communications
By creating an account or using the Service, you consent to receive electronic communications from PostBuffer. These communications may include account notifications, security alerts, billing notices, service announcements, product updates, and legal notices. You agree that electronic communications satisfy any legal requirement that such communications be provided in writing. Marketing communications will be sent only where permitted by applicable law and may be unsubscribed from using the instructions provided in those communications.
30. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, sale of assets, corporate restructuring, or similar transaction without your consent. These Terms are binding upon and benefit the parties and their permitted successors and assigns.
31. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
32. No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right. Any waiver must be in writing and signed by an authorized representative of Vyntrox Private Limited.
33. Entire Agreement
These Terms, together with our Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between you and Vyntrox Private Limited regarding your use of the Service. They supersede all prior or contemporaneous agreements, communications, and understandings relating to the Service.
34. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles. Your use of the Service must comply with all applicable local, national, and international laws and regulations.
35. Dispute Resolution
We encourage users to contact us first to resolve any dispute informally. If a dispute cannot be resolved through good-faith discussions within thirty (30) days, the dispute shall be submitted to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. Unless otherwise required by law, the seat of arbitration shall be Noida, Uttar Pradesh, India, proceedings shall be conducted in English, and the arbitral award shall be final and binding on both parties. Nothing in this section prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction where necessary.
36. Changes to These Terms
We may revise these Terms from time to time to reflect changes in our services, legal obligations, or business practices. When material changes are made, we will update the "Effective Date" at the top of this document and may provide additional notice through the Service or by email where appropriate. Your continued use of the Service after revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Service.
37. Contact Information
If you have any questions regarding these Terms or the Service, please contact Vyntrox Private Limited. Product: PostBuffer. Website: https://postbuffer.in. Email: support@postbuffer.in.
38. Final Acknowledgement
By creating an account, connecting social media platforms, subscribing to a plan, or otherwise using PostBuffer, you acknowledge that you have read these Terms of Service, you understand your rights and responsibilities, you agree to comply with these Terms, and you are legally authorized to enter into this agreement. Thank you for choosing PostBuffer. We appreciate your trust and are committed to providing a secure, reliable, and continually improving social media management platform.