Privacy Policy
Effective Date: August 3, 2026
1. Who We Are
PostBuffer is a social media management platform owned and operated by Vyntrox Private Limited ("PostBuffer", "Company", "we", "our", or "us"). Product: PostBuffer. Website: https://postbuffer.in. Email: support@postbuffer.in.
2. Information We Collect
Account Information: name, email address, encrypted password, company or organization name, profile photo, country and timezone, and billing information. Connected Social Media Accounts: when you connect accounts via OAuth, we may receive your social media account ID, profile name, username, profile picture, managed pages, business accounts, organizations, access tokens, refresh tokens, and the account permissions granted to PostBuffer — we only access permissions necessary to provide our services. Scheduled Content: posts, captions, images, videos, hashtags, links, scheduled publishing times, drafts, and content calendar information. Usage Information: login history, device information, browser type, IP address, operating system, pages visited, features used, error logs, and performance data. Cookies & Similar Technologies: used to keep you logged in, remember preferences, improve performance, analyze traffic, enhance security, and measure product usage — you may disable cookies in your browser, though some features may not function properly.
3. How We Use Your Information
We use your information to create and manage your account, connect your social media profiles, schedule and publish content, provide customer support, improve our products and services, secure our platform, prevent fraud and abuse, send service-related notifications, process payments, and comply with legal obligations. We do not sell your personal information.
4. Social Media Platform Permissions
PostBuffer integrates with third-party platforms including, but not limited to, Facebook, Instagram, LinkedIn, X (Twitter), Threads, Pinterest, TikTok, and YouTube. When you connect an account, you authorize PostBuffer to access only the permissions required to publish posts, retrieve account information, display connected pages or profiles, manage scheduled content, and perform actions you explicitly authorize. You can revoke these permissions at any time through the relevant social media platform or by disconnecting the account within PostBuffer.
5. AI Features
If you use AI-powered features, prompts and generated content may be processed by trusted AI service providers solely to provide the requested functionality. We do not use your content to train public AI models unless explicitly stated and permitted.
6. Sharing Your Information
We may share information with trusted third parties only when necessary to operate our services, including cloud hosting providers, payment processors, analytics providers, customer support platforms, email delivery providers, and security and fraud prevention services. Each provider is contractually obligated to protect your information. We do not sell personal information to advertisers or data brokers.
7. International Data Transfers
Your information may be stored or processed in countries other than your own. Where required, we implement appropriate safeguards to protect your information during international transfers.
8. Data Retention
We retain information only as long as necessary to provide our services, maintain your account, meet legal obligations, resolve disputes, and enforce agreements. When your account is deleted, we delete or anonymize personal information unless retention is required by law.
9. Security
We implement reasonable administrative, technical, and organizational measures to protect your information, including encryption in transit (HTTPS/TLS), encrypted credential storage, access controls, authentication and authorization, security monitoring, regular software updates, and backup and disaster recovery practices. While we strive to protect your information, no system is completely secure.
10. Your Rights
Depending on your location, you may have the right to access your personal information, correct inaccurate information, delete your data, export your information, restrict processing, object to certain processing, and withdraw consent where applicable. To exercise these rights, contact us using the details below.
11. Children's Privacy
PostBuffer is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
12. Third-Party Websites
Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.
13. Account Deletion
You may delete your PostBuffer account at any time through your account settings or by contacting our support team. Upon deletion, we will remove or anonymize your personal information unless we are required to retain certain data for legal, tax, accounting, or security purposes.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify users through our website, application, or email where appropriate. The updated version becomes effective on the date indicated at the top of this Privacy Policy.
15. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact Vyntrox Private Limited at support@postbuffer.in or via https://postbuffer.in.
16. Compliance
This Privacy Policy is intended to support compliance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) where applicable, and India's Digital Personal Data Protection Act, 2023 (DPDP Act) where applicable. Nothing in this Privacy Policy limits any rights you may have under applicable law.